
? 23 November 2024 (Saturday)
? 9:30 am – 11:00 am (Myanmar Time)
? Zoom Online
? English Language
About the Webinar
Mature customer-centric organizations are proven to be more resilient and to perform better than their less mature peers. In this discussion we will frame the journey organizations typically take to become more customer-centric and highlight the benefits realised by those who succeed.
Speaker’s Profile

Jordan is a Principal at Level5 Strategy, a leading boutique consulting firm that helps clients build ‘strategies that stick’. He is passionate about inspiring growth, accelerating value, and shaping culture, while helping businesses make and consistently keep their promises to their customers.
Jordan started his career as an engineer on NASA’s Space Shuttle program (with two missions in Mission Control) before shifting into consulting with a large global firm following his MBA. He has also held executive roles in Strategy, Customer Experience, and Data & Analytics at Canada’s largest telecommunications company, before moving back into consulting. Jordan’s core areas of focus include strategy and integrated planning, customer-centric transformation, and leadership and change management.
With over 20 years of experience in various sectors and domains, and as both a corporate executive and an advisor, Jordan has a proven track record of helping clients and teams make better, data-driven decisions and execute them at scale to deliver sustainable, profitable growth and exceptional value.
Jordan holds an MBA from London Business School and a B.A.Sc. in Aerospace Engineering from the University of Toronto.

Online Panel Discussion in collaboration with British Chamber of Commerce Myanmar
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In this engaging panel discussion on family businesses and succession planning, experts will address key questions about aligning family values with business goals and the importance of formal governance structures. They will explore balancing family involvement with professional management, preparing the next generation of leaders, and decision-making processes. Attendees will gain insights on fostering sustainability and passing on family values to ensure the success of family enterprises for future generations.
Join us for a valuable dialogue filled with practical solutions and real-world experiences.
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This panel discussion is perfect for family business owners, succession planners, next-generation leaders, and anyone interested in aligning family values with sustainable business practices.
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Daw Thin Thin Kyaw, Chief Executive Officer, SP Bakery
Mrs. Thin Thin Kyaw is a prominent entrepreneur who has significantly influenced Myanmar’s baking industry. Her journey with San Pya Confectionary—a legacy brand that began in 1969 in the picturesque Mogok Region—has been transformative. She has played a pivotal role in rebranding San Pya Confectionary into SP Bakery, infusing the historic brand with fresh energy and modern appeal, and marking the dawn of a new era for the company. This rebranding symbolizes the third generation of bakers in her family. Under her leadership, SP Bakery has rapidly expanded to include 26 retail stores across Myanmar, where the enticing aroma of freshly baked goods fills the streets. As CEO, Mrs. Thin Thin Kyaw has been instrumental in driving SP Bakery’s growth and enhancing its reputation, which is celebrated for its outstanding products and unwavering commitment to customer satisfaction. Beyond her remarkable business accomplishments, Mrs. Thin Thin Kyaw is deeply committed to nurturing young entrepreneurial talent in Myanmar. She serves as the President of the Myanmar Young Entrepreneurs Association (MYEA), where she generously shares her extensive business knowledge and inspires aspiring entrepreneurs to reach their full potential. In addition, Mrs. Thin Thin Kyaw was elected Chairperson of the International Federation of Chinese Bakery & Confectionery Associations (IFCBCA) for the 2023-2025 term. In this role, she is dedicated to strengthening international exchange and cooperation, expanding global exchange platforms, promoting information sharing, and broadening international perspectives to collectively address the challenges of globalization. Mrs. Thin Thin Kyaw’s forward-thinking approach, combined with her business acumen and commitment to empowering the next generation, continues to make a lasting impact on Myanmar’s baking industry and the broader business ecosystem, both locally and internationally. Achievements: – 2010-Present: CEO of SP Bakery Company Limited – 2018: Recipient of the MWEA’s Outstanding Award (Myanmar Women ASEAN Award) – 2023-2025: President of IFCBCA – 2023-2026: President of MYEA
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Daw Wai Thit Lwin
Group Managing Director ABC-MIB Group of Company
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Daw Kim Chawsu, Board of Director, Myanmar Institute of Directors
Daw Kim Chawsu is a renowned finance and banking expert with over 20 years of international experience spanning Myanmar, ANZ, Asia, and the UK. Throughout her career, Kim has worked extensively in external audit and financial services in New Zealand and London, specializing in financial restructuring, improving internal controls, and fostering high-performing, agile teams. She is adept at navigating complex stakeholder relationships, restructuring outdated frameworks, and addressing leadership challenges to create sustainable change. As the founder of K. Academy, a capacity-building initiative in Myanmar, Kim is committed to upskilling professionals in the banking and finance sectors, with a particular focus on board and senior management training. She partners with CEOs, Chairs, and Boards of Directors to enhance organizational efficiency, profitability, and shareholder value. Kim is a Fellow Chartered Accountant (FCA) with dual memberships from the Institute of Chartered Accountants in England and Wales (ICAEW) and the Institute of Chartered Accountants Australia and New Zealand (ICAANZ). She is also a Fellow Director with the Thai Institute of Directors (Thai IoD). Kim’s leadership has made a lasting impact, successfully improving business performance through strengthened governance, enhanced financial controls, and a focus on innovation. As a dedicated mentor, she continues to guide emerging professionals in achieving their full potential. |

? 21 September 2024 (Saturday)
? 10:00 am – 11:30 am (Myanmar Time)
? Zoom Online
? English Language
About the Webinar
Purpose and Ambition (or Vision/Mission) statements are everywhere. But they aren’t always defined, or even understood by leaders, in the same way. In this session we will explore the foundational strategic statements that successful organizations should craft to rally their organization around their overarching goals. Learn the differences between each, and the interconnected roles each plays, along with how to draft compelling statements that inspire and guide your team to align around your strategic goals and drive long-term success.
Speaker’s Profile

Jordan is a Principal at Level5 Strategy, a leading boutique consulting firm that helps clients build ‘strategies that stick’. He is passionate about inspiring growth, accelerating value, and shaping culture, while helping businesses make and consistently keep their promises to their customers.
Jordan started his career as an engineer on NASA’s Space Shuttle program (with two missions in Mission Control) before shifting into consulting with a large global firm following his MBA. He has also held executive roles in Strategy, Customer Experience, and Data & Analytics at Canada’s largest telecommunications company, before moving back into consulting. Jordan’s core areas of focus include strategy and integrated planning, customer-centric transformation, and leadership and change management.
With over 20 years of experience in various sectors and domains, and as both a corporate executive and an advisor, Jordan has a proven track record of helping clients and teams make better, data-driven decisions and execute them at scale to deliver sustainable, profitable growth and exceptional value.
Jordan holds an MBA from London Business School and a B.A.Sc. in Aerospace Engineering from the University of Toronto.

ABOUT THE SERIES
The MIoD Leadership Series is designed to provide insights, knowledge and thought leadership to enable board directors and senior management to stay abreast of evolving challenges and trends and pursue continual learning to remain effective leaders.
We are delighted to announce that the ninth instalment of this series will be delivered by the well-known and well-respected Prof. Dr. Aung Tun Thet on the topic of “Leading Millennials in the Workplace“.
WHO SHOULD ATTEND
Board Members and Senior Management
SPEAKER

About the Webinar
Join us for “Enabling growth: surprising lessons in Organisation Design for business owners,” an eye-opening webinar tailored for Myanmar entrepreneurs and business owners striving to succeed amid today’s incredible challenges. In this session, we’ll dive into the often-overlooked strategies of organisation design that can significantly influence your company’s growth and efficiency. Discover how poor decisions can lead to confusing responsibilities, bottlenecks, low morale, inefficiencies; and how simple changes in structure, processes, and practices can lead to surprising improvements in performance and market agility. Whether you’re looking to overhaul your current setup or fine-tune your organisational framework, this webinar will provide you with actionable insights and fresh perspectives to help you achieve sustainable growth.
Key Discussion Points
Who should attend
This webinar is tailored for anyone involved in or responsible for shaping the structure and strategy of a business. Whether you are in charge of a startup or managing a well-established company, you’ll gain valuable insights and practical tips to enhance your organisational effectiveness.
Type of Webinar
This 90-minute webinar will adopt a podcast-style format featuring a conversational interview between the host, a local business owner, and the guest, Dr. Giuseppe Sardone. Dr. Giuseppe will kick off with a brief introduction of the topic, followed by a dynamic question-and-answer session. The discussion will include pre-prepared questions from the host as well as live queries from the audience, creating an interactive and informative environment. Key takeaways will be given at the end.
Speakers
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Dr. Giuseppe Sardone Business Growth Expert Dr. Giuseppe Sardone is an experienced consultant who has been working with small and medium-sized businesses, as well as family-owned companies, for over 20 years. He has been helping businesses in Southeast Asia since 2012 and is known for his strong track record in fostering growth by ensuring that practices, policies, and processes work together smoothly. His speciality lies in crafting tailored Corporate Governance and Family Governance frameworks, each uniquely designed to match the developmental stage of the business. Dr. Giuseppe strongly believes in running businesses in a way that is open and sustainable. He teaches companies how to operate sustainably, not just to meet rules and regulations but to actually help them succeed in the long run. Giuseppe is an expert in teaching strategies and organisational development. He’s really good at breaking down complex ideas into easy-to-understand terms. He also mentors and coaches business leaders and entrepreneurs, helping them deal with the challenges they face and make the most of their opportunities. Dr. Giuseppe trained as an Industrial Engineer and has a PhD in Management. Before moving to Southeast Asia, he worked in Europe and North America. He is also a proud father of two.
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Min Han Tun, CFA Co-Founder and Academic Director Matrix Institute of ProfessionalsMin Han Tun is a finance professional working in multiple fields: manufacturing, hospitality, education, and advisory industries. Min Han Tun currently serves as the Director of Corporate Internal Audit Office, at United Paints Group Co. Ltd., a leading paints manufacturer in Myanmar. He is a co-founder of Matrix Institute of Professionals, and is responsible for developing finance and Continuing Professional Development Programs suited for Myanmar Corporate, SMEs, and finance professionals, and serves as a lead consultant for Financial Advisory services. Min Han Tun is also working as an Executive Director at H Valley Myanmar, a company that operates a hotel and hostel. Min Han Tun provides key trainings forHe also serves as a Social Enterprise Consultant for British Council, and works with SMEs in multiple regions of Myanmar.Min Han Tun is a CFA Charterholder, and received his Bachelor’s Degree in International Business, Finance from Elizabethtown College, USA. |
In collaboration with the British Chamber of Commerce Myanmar (BCCM)

? Tuesday, 28 May 2024
? 2:00 pm – 3:30 pm (Myanmar Time)
? Zoom Online
? Myanmar Language
ABOUT THE PANEL DISCUSSION
Join us for an insightful webinar titled “How Boards Have Evolved in Myanmar,” where we will explore the transformation of boards in Myanmar. Beginning with a presentation on board structure, board effectiveness, and board dynamics from a corporate governance perspective, we will delve into firsthand experiences of three board directors.
In the past, Myanmar’s corporate landscape was characterised by family-owned or state-owned enterprises with boards functioning more like management bodies or advisory bodies. Since the country’s opening to the global economy, a significant shift has occurred. Local conglomerates and family-owned businesses have embraced improved corporate governance practices, in some cases spurred by foreign investment and development finance.
Our panelists will engage in a candid discussion on the ongoing evolution, highlighting the varying experiences across different company types, positive advances as well as challenges and gaps.
WHO SHOULD ATTEND
Business leaders, board directors, corporate governance professionals, investors, and anyone interested in the evolving business landscape of Myanmar
KEY DISCUSSION POINTS
| AGENDA | |
| 2:00 pm – 2:05 pm | Opening Remarks
Mr. Ian Fox, CEO of British Chamber of Commerce Myanmar |
| 2:05 pm – 2:15 pm | Brief presentation on board structure, effectiveness, and dynamics
Daw Thiri Thant Mon, Executive Director of Myanmar Institute of Directors |
| 2:15 pm – 3:00 pm | Candid panel discussion with three experienced board directors sharing their observations and experiences
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| 3:00 pm – 3:30 pm | Interactive Q&A session allowing participants to engage directly with the panelists |
SPEAKERS & PANELLISTS
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IAN FOX
CEO OF BRITISH CHAMBER OF COMMERCE MYANMAR Ian Fox is the Chief Executive Officer of the British Chamber of Commerce Myanmar, appointed by the Board of Directors to the role in December 2023. With a background in His Majesty’s Diplomatic Service, Ian has international trade and economic experience from postings to Europe, Asia, the Middle East, Africa, Central & Eastern Europe, where he was the UK’s Charge d’Affaires and Deputy Ambassador to Belarus from 2016-2018. He is a qualified Senior Executive Coach accredited to the European Mentoring and Coaching Council, with +250 hours of coaching experience on issues such as change management, conflict resolution, critical conversations and relationship management. Ian’s role at the Chamber is to support British businesses interested in trade opportunities and investment in Myanmar. The role also supports foreign and local businesses interested in finding trading and business links to the UK. The main priority for Ian is to actively encourage and facilitate business between the UK and Myanmar and he does this by focusing on developing initiatives, leading events, supporting training programmes, encouraging Working Groups, showcasing thematic workshops, and building a membership base through the Chamber team, who are dedicated to the advancement of UK/Myanmar business relations. |
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THIRI THANT MON
EXECUTIVE DIRECTOR OF MYANMAR INSTITUTE OF DIRECTORS Thiri Thant Mon is an investor and entrepreneur focused on Myanmar. She is the founding Managing Partner of Pegu Partners, a capital and strategy advisory firm, and runs City Invest, an investment platform in conjunction with City Mart, Myanmar’s largest supermarket operator. She also serves as the Executive Director of the Myanmar Institute of Directors. She brings over 20 years of experience with top international and Myanmar institutions. Thiri started her career in 2000 in the US and the UK with Capital One, after which she was a capital markets investment banker with Morgan Stanley in London helping institutional clients raise multi-billion dollar financings. Upon her return to Myanmar in 2013, she was a member of the senior management team at Yoma Strategic Holdings and founded Sandanila, the predecessor to Pegu Partners, in 2015. Thiri has served on a number of corporate and non-profit boards for over 10 years and is currently a trustee for Turquoise Mountain Foundation and a board member at the Myanmar Institute of Directors. Thiri holds a BA in Economics from William & Mary, USA and an MBA from the London Business School, UK. |
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SANDRA MIN FOUNDER OF DIGITAL HEALTH IMPACT VENTURE Sandra Min is an experienced senior executive, bringing years of innovative leadership within financial services, strategic development, business development, and client management in the United States, Singapore and Myanmar. She has spent her career developing responsible and well-sounded strategies and solutions for both affluent corporate and high-net-worth stakeholders. Prior to co-founding a digital health impact venture, Sandra founded Agri-food venture, advised KBZ Bank, worked for Yoma Bank in Myanmar and Yoma Strategic Holdings in Singapore. Before her career in Asia, she also worked for Fortune 500 Financial Institutions such as Wells Fargo and US Bank in the U.S. Sandra is a certified board director of the Myanmar Institute of Directors, an appointed co-chairperson of the Myanmar Chapter of the Women Corporate Directors, and a member of International Finance Corporation’s independent directors, for advancing visionary corporate governance. She also serves on the board of Microfinance Institution and digital health impact venture in Myanmar.
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THAZIN AUNG @ JASMINE CHIEF EXECUTIVE OFFICER AT AYA BANK PCL Daw Thazin Aung @ Jasmine presently holds the position of Chief Executive Officer of AYA Bank PCL and she is a member of the Board of Directors and Executive Committee of the Bank. In her capacity with AYA Bank PCL, she takes charge of business development management and making strategic decisions to ensure the Institution’s sustainable and profitable growth. Formerly, she was the Deputy CEO and Managing Director of Corporate Business and led Corporate Banking Business and Financial Institutions establishment. In addition to her Chief Executive Officer role, she also co-heads and takes several roles with AYA Financial Group (“AFG”). With AFG, she takes charge of AYA Trust Securities Co., Ltd as the Managing Director for Capital Market Activities including securities brokerage and Corporate Finance transactions. From her capacity with Corporate Finance activities, she oversees and monitors diversified investment portfolios that includes existing, on-going, and new business ventures of Chairman’s investment office as well new Mergers and Acquisitions [“M&A”], Joint Ventures with Potential Partners for AYA Financial Group’s entities and/or investment in new ventures. She served as non-independent member of the Board of Directors of AYA SOMPO Insurance Co. Ltd. from September 2019 to February 2024. She holds a master’s degree in Business Administration (Corporate Finance) from Nottingham Trent University. Before joining AYA Financial Group, she was a PwC Advisory Partner and local Lead Director/Partner for PwC Myanmar. She has over 16 years of professional experiences including 11.5 years with PwC Singapore and PwC Myanmar for audit, financial advisory and consulting and 5 years in the Maritime service industry in Myanmar.
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THURA KO KO MANAGING DIRECTOR OF YGA CAPITAL LIMITED Thura Ko Ko is the founding partner of YGA Capital, a Myanmar-registered advisory company focused on identifying and investing in attractive growth opportunities in Myanmar for TPG Capital, the global private equity fund and a TPG associated Indonesia-focused fund, Northstar Pacific. He is formally a Senior Advisor to TPG. Prior to returning to Myanmar in 2010, Mr. Ko worked for over 12 years in global investment banking and private equity firms covering Asia out of Hong Kong. He was most recently a Vice President at Providence Equity, the global telecom and media fund. Prior to this, he worked for Goldman Sachs, the global investment bank, and N.M. Rothshchild, the U.K.-based privatization and M&A house. Transactions completed included the privatization of Philippines national electricity grid, Transco, and advising on strategic investments into Vietnam’s water distribution and treatment plants. Mr. Ko holds a B.Sc. in Economics from the London School of Economics, University of London and was elected as a Young Global Leader for the World Economic Forum in 2013. |